Helpful Links

OADS - Office of Aging and Disability Services

800-262-2232 or 207-624-5251
Contracts with Goold Health Systems (ASA) and EIM (HCCA), oversees Maine Long Term Care Programs, manages Adult Protective Services, conducts Quality Assurance Review, manages Long Term Care program funding.

Change Healthcare (formerly Goold Health Systems)

800-609-7893
Contracted by OES to provide in-home assessments - statewide - to determine medical eligibility for all Long Term Care programs and Nursing Homes.

LTCOP - Long Term Care Ombudsman

800-499-0229 or 207-621-1079
The Ombudsman (a private, non-profit agency) are specially trained advocates who are given authority under Federal and Maine law to investigate and resolve complaints made by, or on behalf of, long term care consumers.

LSE - Legal Services for the Elderly

800-750-5353 or 207-623-1797
Provides free legal services for persons 60 years of age and older and often represents consumers in an appeal.

APS - Adult Protective Services

800-624-8404
Provides or arranges for services to protect incapacitated and dependent adults (age 18 and over) in danger of abuse, neglect or exploitation.


AAA - Area Agencies on Aging

Provides an array of options for elders (friendship, health & wellness, nutrition, educational seminars, personalized home help, caregiver relief, Alzheimers & Dementia services, adult day services, financial planning, housing options, health insurance counseling, Medicare/Medicaid help, assistance with preparation of complicated forms) vital to help them remain independent. Maine is covered by 5 Area Agencies on Aging (AAA), with each being assigned to specific counties. The geographic area of each AAA is as follows:

Aroostook Area Agency on Aging

800-439-1789 or 207-764-3396
Aroostook County

Southern Maine Area Agency on Aging

800-427-7411 or 207-775-6503
Cumberland & York Counties

Eastern Area Agency on Aging

800-432-7812 or 207-941-2865
Hancock, Penobscot, Piscataquis, & Washington Counties

Spectrum Generations

800-639-1553 or 207-622-9212
Knox, Lincoln, Waldo, Somerset, Sagadahoc, & Kennebec Counties

SeniorsPlus

800-427-1241 or 207-795-4010
Androscoggin, Franklin & Oxford Counties