Your EIM Identification Card

EIM will send you an EIM Identification Card that has your name, address, your Care Coordinator's Name and direct telephone number, the program that you are receiving services through and your dates of eligibility.

You will receive a new card at the time that your initial services begin and after each reassessment. You can expect to receive your card within a week of your medical assessment with Goold Health Systems.

Please keep your card handy. The identification card is for you to present to your home health providers, health care providers and to the Goold Nurse who completes your re-assessment. The card is a way to identify that EIM is assisting you in coordinating your home health care. The cards do not pay for prescriptions or medical appointments.

If you have any questions regarding your EIM identification card please contact your Care Coordinator.

Your Home Based Care Copayment

If you are receiving services under the Home Based Care program, and you have a consumer copayment, a statement will be mailed to you within the first two weeks of every month. Your copayment is for the previous month of services and must be paid by the 28th of the month.

Our Copayment Staff are here to work with you to complete a thorough evaluation of your allowable household expenses, medical and disability related expenses to determine the most economical copayment the State of Maine Home Based Care Regulations allow. An annual Copayment Assessment is required by regulation and must be completed by the final day of your current Assessment.

If you experience a change in your household or medical expenses it is important that you call EIM to review these changes as it could change your Home Based Care Copayment.

Your Home Based Care Copayment is very important because it contributes to the cost of services you receive in your home that help you to stay at home. The State of Maine Home Based Care Regulations require you to pay your copayment by the 28th of every month. If you are unable to make your payment by the 28th of the month, EIM will call you to request payment by phone. If you are unable to make your payment you will be sent a Termination of Services letter that will give you ten days to make your payment or your services will end. EIM is committed to providing you with the information and resources you need to make the best decisions regarding your Home Based Care Copayment.

Your MaineCare Financial Eligibility & MaineCare Cost of Care

Maintaining your financial eligibility for MaineCare is very important if you receive your home care services from the Home and Community Based for the Elderly and Disabled Waiver Program (HCB) or the Private Duty Nursing Program (PDN). If there is an interruption in your financial eligibility due to not completing your Annual MaineCare Financial Review your home care services will be suspended.

If you receive a letter from the Department of Health and Human Services (DHHS) informing you that you must complete your Annual Financial Review or requesting information it is important that you respond quickly. If you don't respond to DHHS within the time frame they request, your financial eligibility will be suspended and your home care services will be suspended or ended.

For more information regarding your need to complete an Annual Financial Review contact your DHHS Caseworker.

Your MaineCare Cost of Care is determined by the Department of Health and Human Services (DHHS). MaineCare regulations require that you pay your MaineCare Cost of Care Invoice every month. If you fail to pay your Cost of Care Invoice you will risk losing you MaineCare benefits including your Home Care Services that help you to remain at home.

For questions regarding your MaineCare Cost of Care contact:

Department of Health & Human Services-Department of Finance @ 1-877-348-6190 or   287-1862.