1-888-234-3920 or 1-207-795-7213
Our receptionist hours are from 8:30 a.m to 4:30 p.m.
EIM maintains business hours from 8 a.m. to 5 p.m., Monday through Friday, except for holidays and unexpected closings. Our offices are open from 8:00 a.m. to 5:00 p.m.
Our Care Coordinators have direct dial numbers so that consumers and providers may reach them directly during business hours.
EIM is unable to take referrals for services without an eligiblity assessment from Change Healthcare. If you are interested in knowing if you are eligible for servies you may:
1. Go to the Department of Health and Human Services office nearest you and apply for Long Term Care Services under Medicaid
2. Contact Change Healthcare at 1-800-609-7893 and ask for a Long Term Care Assessment for Home Care Services.